Return and Refund Policy

Return and Refund Policy

At Vastraa Ghar, we aim to provide the best shopping experience. If you are not satisfied with your purchase, we are here to assist you with returns and refunds.

Return Policy

  1. Eligibility for Returns:

    • Returns are accepted for defective, damaged, or incorrect items delivered.

    • The item must be unused, in its original condition, with all tags and packaging intact.

    • Return requests must be initiated within 7 days of delivery.

  2. Non-Returnable Items:

    • Items marked as "Final Sale" or "Non-Returnable."

    • Customized or personalized products.

  3. How to Request a Return:

    • Contact us via WhatsApp at +(91) 99254 04564 or email at vastraaghar@gmail.com with your order details and proof of issue (photos or videos of the product).

    • Our team will evaluate the request and guide you through the return process.

  4. Return Shipping:

    • Customers are responsible for the cost of return shipping unless the item is defective or incorrect.

    • We recommend using a trackable shipping service to ensure safe delivery.

Refund Policy

  1. Refund Eligibility:

    • Refunds will be processed only for approved returns.

    • Original shipping charges (if any) are non-refundable.

  2. Refund Process:

    • Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

    • Approved refunds will be processed within 7-10 business days to the original payment method.

  3. Partial Refunds (if applicable):

    • Items not returned in their original condition or missing parts will incur a deduction.

Contact Us

For any return or refund-related queries, please reach out to us: